Top Issues - Email
Which Email configs are supported?... +
Supported Email Configurations are:
-Microsoft 365® Business Email solutions (See)
-E Street Kerio Connect Enterprise Mail severs (See)
For technician assisted setup of various mail clients and mobile devices with Basic (POP/IMAP) mail servers:
-Open a support ticket
or Call 877.378.7338
to schedule your remote help session at E Street IT support rates.
Where can I find my Email settings? (iPhone, Outlook, etc)... +
For Email settings and help with mail programs (Outlook etc.) device (iPhone, Android etc) setups, use our settings lookup tool: Check your settings Here
My Email has ISSUES - Top Email troubleshooting items... +
Email programs sometimes have a mind of their own - see this article for top answers to issues Go to KB Article
How do I access my Email with web-based email (Webmail)?... +
Webmail allows you to access your email from any computer with internet access. It can be handy for traveling or a helpful troubleshooting tool. For example @estreet.com mail users go to E Street Webmail. Username is your full email address, and your mailbox password. Note: If you have a hosted custom domain name (Ex: email@example.com) you can access your webmail by replacing "mydomain.com" with your domain name for example: http://webmail.mydomain.com.
How do I access the E Street Spam & Virus Filter? +
By default your spam filter sends you quarantine notices with a link to the filter admin interface, but users can access it any time Here. For an Intro to the E Street Spam & Virus Filter Go to this KB Article.